Shipping Policy

GROUND

Arrives in 5-8 business days.

Ships Monday through Friday at 10:30am EST. Ground orders placed after 10:00am will ship the following business day. East coast recipients may receive orders earlier, but not guaranteed.

UPS shipping is available for orders with delivery addresses within the continental US and Canada. Due to delays caused by COVID-19, we are not currently shipping using USPS. Please only provide physical addresses for orders. Orders that provide a PO Box instead of a physical address may have a delayed ship while we try to contact you for a correct form of address.

RUSH DELIVERY

Arrives in 2-3 business days and ships same day if ordered before 10AM EST on a business day. Otherwise ships following business day morning. Customers outside of New England will receive their orders in 3 business days.

Rush Delivery is only available for orders with delivery addresses within the continental United States (excluding PO Boxes and Rural Routes).

NEXT BUSINESS DAY (only available during winter season)

Arrives in 1 business day and ships same day if ordered before 10am EST on a business day (Monday - Friday). Otherwise ships following business day morning. Orders placed over the weekend will also be shipped on the following business day (Monday). All Expedited transit times apply to business days, to be delivered Monday-Friday. Holidays may impact shipping times.

Overnight delivery is only available for orders with delivery addresses within the continental United States (excluding PO Boxes and Rural Routes).

GROUND SHIPPING HEAVY WEIGHT 

At this time we can only ship skis and heavy weight items UPS GROUND. There is a charge of $35.00 for items over 7lbs.

Ground Shipping depends on the location of your address in relation to our store in Vermont. 

INTERNATIONAL

All International Sales Are Final

Due to COVID-19, we are only shipping to domestic USA and Canada.

Shipping is subject to Import/Customs clearance so arrival times fluctuate according to country. The Startingate is not responsible for delays due to customs.

[Shipping Cost calculated at checkout depending on destination and weight]

BY CONTINUING TO PAYMENT METHOD, PLEASE NOTE THAT ITEMS SHIPPED OUTSIDE THE UNITED STATES MAY BE SUBJECT TO IMPORT DUTIES, TAXES AND/OR CHARGES WHICH ARE NOT INCLUDED IN THE TOTAL COST OF THE ORDER, NOR WILL THEY BE COVERED OR REIMBURSED BY THE STARTINGATE, INC. 

PLEASE CHECK WITH YOUR COUNTRY'S CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO PLACING YOUR ORDER.

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    Toll Free: (877) 297.1213
    Fax: (802) 297.3669
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    All prices are in USD. © 2023 The Startingate, Inc.

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    Sizing Chart

    WOMENS:

    KJUS, MOUNTAIN FORCE

    JACKETS & PANTS

    34 = US 2/ EU 4/ XS
    36 = US 4/ EU 6/ SML
    38 = US 6/ EU 8/ MED
    40 = US 8/ EU 10/ LG
    42 = US 10/ EU 12/ XL
    44 = US 12/ EU 14/ XXL
    46 = US 14/ EU 16/ 3XL

    PANT LENGTHS: REGULAR INSEAM = 31"/ SHORT INSEAM = 29" 

     

    BOGNER SPORT, FIRE & ICE

    JACKETS (STANDARD SIZES)

    EU 34 36 38 40 42 44 46 48
    US 2 4 6 8 10 12 14 16
    Casual Size XS S M L XL XXL 3XL 4XL
    Height in inch 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7
    Chest in inch 31,5-32,7 33,1-34,3 34,6-35,8 36,2-37,4 37,8-39 39,4-40,9 41,3-43,3 43,7-45,7
    Waist in inch 25,2-26,4 26,8-28 28,3-29,5 29,9-31,1 31,5-32,7 33,1-34,6 35-36,6 37-39
    Hip in inch 34,6-35,8 92-95 96-99 100-102 103-105 106-110 111-114 115-119

     

    BOGNER SPORT, FIRE & ICE

    PANTS (STANDARD SIZES)

    EU 34 36 38 40 42 44 46 48
    US 2 4 6 8-10 12 14 16 18
    Casual Size XS S M ML L XL XXL 3XL
    Height in inch 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7
    Waist in inch 25,2-26,4 26,8-28 28,3-29,5 29,9-31,1 31,5-32,7 33,1-34,6 35-36,6 37-39
    Hip in inch 34,6-35,8 36,2-37,4 37,8-39 39,4-40,2 40,6-41,3 40,6-41,3/td> 43,7-44,9 45,3-46,9
    Inseam in inch 30,71 30,71 30,71 30,71 30,71 30,71 30,71 30,71

     

    FRAUENSCHUH, ALP-N-ROCK

    0 = XS/ US 2
    1 = S/ US 4
    2 = MD/ US 6
    3 = MD-LG/ US 8
    4 = LG/ US 10
    5 = XL/ US 12

     

    FOOTWEAR:

     US Sizes Euro Sizes UK Sizes Inches CM
    4 35 2 8.1875" 20.8
    4.5 35 2.5 8.375" 21.3
    5 35-36 3 8.5" 21.6
    5.5 36 3.5 8.75" 22.2
    6 36-37 4 8.875" 22.5
    6.5 37 4.5 9.0625" 23
    7 37-38 5 9.25" 23.5
    7.5 38 5.5 9.375" 23.8
    8 38-39 5.5 9.5 24.1
    8.5 39 6 9.6875" 24.6
    9 39-40 6.5 9.875" 25.1
    9.5 40 7 10" 25.4
    10 40-41 7.5 10.1875" 25.9
    10.5 41 8 10.3125" 26.2
    11 41-42 9 10.5" 26.7

     

    MENS:

    KJUS, MOUNTAIN FORCE

    JACKETS/ TOPS PANTS
    46 = XS = 36-37.5" chest 46 = XS = 29-30" waist
    48 = S = 37.5-39" chest 48 = S = 30-31" waist
    50 = MD = 39.5-40.5" chest 50 = MD = 31-32" waist
    52 = LG = 41-42" chest 52 = LG = 32-33" waist
    54 = XL = 42.5-43.5" chest 54 = XL = 33-34" waist
    56 = 2XL = 44-45" chest 56 = 2XL = 34-35" waist
    58 = 3XL = 45.5-47" chest 58 = 3XL = 35-36" waist
    60 = 4XL = 47.5-48.5 chest 60 = 4XL = 36-37" waist

    PANT LENGTHS: REGULAR INSEAM = 32"/ SHORT INSEAM = 30"  

     

    BOGNER, FIRE & ICE

    JACKETS (STANDARD SIZES)

    Confection EU 46 48 50 52 54 56 58 60 62 64 66 68
    Confection US 36 38 40 42 44 46 48 50 52 54 56 58
    Casual Size XS S M L XL XXL 3XL 3XL-4XL 4XL 4XL-5XL 5XL 5XL-6XL
    Height in inch 66,1-68,1 67,3-69,3 68,5-70,5 69,7-71,7 70,5-72,4 71,7-73,2 72,8-74 73,6-74,4 73,6-74,4 73,6-74,4 73,6-74,8 73,6-75,2
    Chest in inch 35,4-36,6 37-38,2 38,6-39,8 40,2-41,3 41,7-42,9 43,3-44,5 44,9-46,1 46,5-47,6 48-49,2 49,6-50,8 51,2-52,4 52,8-53,9
    Waist in inch 30,7-31,9 32,3-33,5 33,9-35 35,4-37 37-39 39,4-41,3 41,7-43,7 44,1-46,1 46,5-48 48,4-50 50,4-52 52,4-53,9

     

    BOGNER, FIRE & ICE

    PANTS (STANDARD SIZE)

    Confection EU 46 48 50 52 54 56 58 60 62 64 66 68
    Confection US XS S M L XL XXL 3XL 3XL-4XL 4XL 4XL-5XL 5XL 5XL-6XL
    Casual Size 30 32 34 36 38 40 42 44 46 48 50 52
    Height in inch 66,1-68,1 67,3-69,3 68,5-70,5 69,7-71,7 70,5-72,4 71,7-73,2 72,8-74 73,6-74,4 73,6-74,4 73,6-74,4 73,6-74,8 73,6-75,2
    Waist in inch 30,7-31,9 32,3-33,5 33,9-35 35,4-37 37,4-39 39,4-41,3 41,7-43,7 44,1-46,1 46,5-48 48,4-50 50,4-52 52,4-53,9
    Hip in inch 38,2-39,4 39,8-40,9 40,9-42,1 42,5-43,7 44,1-45,3 45,7-46,9 47,2-48,4 48,8-50 50,4-51,6 52-53,1 53,5-54,7 55,1-56,3
    Inseam in inch 31,1-31,9 31,1-31,9 31,5-32,3 31,5-32,3 31,9-32,7 31,9-32,7 31,9-32,7 31,9-32,7 31,9-32,7 31,9-32,7 31,9-32,7 31,9-32,7