Return Policy

This return policy is ONLINE ONLY.
In-store purchases abide by the return policy on the bottom of the receipt.
  • International Sales are FINAL SALE
  • Headwear & Facewear are FINAL SALE
  • Skis and Bindings are FINAL SALE
Full Priced Items: may be exchanged or returned for a full refund to original payment, less the shipping cost, if back in store within 14 days from delivery. Garments must be unworn/unused, in original condition, free of any damage and with tags on to receive a refund.
  • Full priced items that arrive back in store more than 14 days from delivery are not eligible for a refund and will be given a store credit.
  • Returns will be deducted $10 for return label.
  • Full Price Items out of store 30 days or more are non-returnable and not eligible for store credit.
Sale Items: may be returned for store credit only, less the shipping cost, if back in store within 14 days from delivery. Sale items marked FINAL SALE are non-returnable. Garments must be unworn/unused, in original condition, free of any damage and with tags on to receive a store credit.
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  • Returns that arrive outside the 14 day window will be deducted a 15% restocking fee.
  • Returns that arrive over 30 days from delivery are non-refundable.
  • Store credit will be issued via email in the form of an online gift card that is valid up to one year from issue date. Online gift cards are online only and cannot be redeemed in store.
  • Returns will be deducted $10 for return label.
  • NO EXCHANGES: Any sale order placed online and returned will be given a store credit regardless if the customer placed another order.
  • Due to the limited availability of our sale items, The Startingate will not hold sale items.
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NOTE: ‘DAMAGE’ MAY INCLUDE THE PRESENCE OF ANY FAKE TAN, MAKE UP OR OTHER MARKS AND THE PRESENCE OF THE SMELL OF COSMETICS, PERFUME, DEODORANT, WASHING DETERGENT OR OTHER PRODUCTS/ODORS ON THE GARMENT.  

Sizing Chart

WOMENS:

KJUS, MOUNTAIN FORCE

JACKETS & PANTS

34 = US 2/ EU 4/ XS
36 = US 4/ EU 6/ SML
38 = US 6/ EU 8/ MED
40 = US 8/ EU 10/ LG
42 = US 10/ EU 12/ XL
44 = US 12/ EU 14/ XXL
46 = US 14/ EU 16/ 3XL

PANT LENGTHS: REGULAR INSEAM = 31"/ SHORT INSEAM = 29" 

 

BOGNER SPORT, FIRE & ICE

JACKETS (STANDARD SIZES)

EU 34 36 38 40 42 44 46 48
US 2 4 6 8 10 12 14 16
Casual Size XS S M L XL XXL 3XL 4XL
Height in inch 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7
Chest in inch 31,5-32,7 33,1-34,3 34,6-35,8 36,2-37,4 37,8-39 39,4-40,9 41,3-43,3 43,7-45,7
Waist in inch 25,2-26,4 26,8-28 28,3-29,5 29,9-31,1 31,5-32,7 33,1-34,6 35-36,6 37-39
Hip in inch 34,6-35,8 92-95 96-99 100-102 103-105 106-110 111-114 115-119

 

BOGNER SPORT, FIRE & ICE

PANTS (STANDARD SIZES)

EU 34 36 38 40 42 44 46 48
US 2 4 6 8-10 12 14 16 18
Casual Size XS S M ML L XL XXL 3XL
Height in inch 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7 65-67,7
Waist in inch 25,2-26,4 26,8-28 28,3-29,5 29,9-31,1 31,5-32,7 33,1-34,6 35-36,6 37-39
Hip in inch 34,6-35,8 36,2-37,4 37,8-39 39,4-40,2 40,6-41,3 40,6-41,3/td> 43,7-44,9 45,3-46,9
Inseam in inch 30,71 30,71 30,71 30,71 30,71 30,71 30,71 30,71

 

FRAUENSCHUH, ALP-N-ROCK

0 = XS/ US 2
= S/ US 4
2 = MD/ US 6
3 = MD-LG/ US 8
4 = LG/ US 10
5 = XL/ US 12

 

FOOTWEAR:

 US Sizes Euro Sizes UK Sizes Inches CM
4 35 2 8.1875" 20.8
4.5 35 2.5 8.375" 21.3
5 35-36 3 8.5" 21.6
5.5 36 3.5 8.75" 22.2
6 36-37 4 8.875" 22.5
6.5 37 4.5 9.0625" 23
7 37-38 5 9.25" 23.5
7.5 38 5.5 9.375" 23.8
8 38-39 5.5 9.5 24.1
8.5 39 6 9.6875" 24.6
9 39-40 6.5 9.875" 25.1
9.5 40 7 10" 25.4
10 40-41 7.5 10.1875" 25.9
10.5 41 8 10.3125" 26.2
11 41-42 9 10.5" 26.7

 

MENS:

KJUS, MOUNTAIN FORCE

JACKETS/ TOPS PANTS
46 = XS = 36-37.5" chest 46 = XS = 29-30" waist
48 = S = 37.5-39" chest 48 = S = 30-31" waist
50 = MD = 39.5-40.5" chest 50 = MD = 31-32" waist
52 = LG = 41-42" chest 52 = LG = 32-33" waist
54 = XL = 42.5-43.5" chest 54 = XL = 33-34" waist
56 = 2XL = 44-45" chest 56 = 2XL = 34-35" waist
58 = 3XL = 45.5-47" chest 58 = 3XL = 35-36" waist
60 = 4XL = 47.5-48.5 chest 60 = 4XL = 36-37" waist

PANT LENGTHS: REGULAR INSEAM = 32"/ SHORT INSEAM = 30"  

 

BOGNER, FIRE & ICE

JACKETS (STANDARD SIZES)

Confection EU 46 48 50 52 54 56 58 60 62 64 66 68
Confection US 36 38 40 42 44 46 48 50 52 54 56 58
Casual Size XS S M L XL XXL 3XL 3XL-4XL 4XL 4XL-5XL 5XL 5XL-6XL
Height in inch 66,1-68,1 67,3-69,3 68,5-70,5 69,7-71,7 70,5-72,4 71,7-73,2 72,8-74 73,6-74,4 73,6-74,4 73,6-74,4 73,6-74,8 73,6-75,2
Chest in inch 35,4-36,6 37-38,2 38,6-39,8 40,2-41,3 41,7-42,9 43,3-44,5 44,9-46,1 46,5-47,6 48-49,2 49,6-50,8 51,2-52,4 52,8-53,9
Waist in inch 30,7-31,9 32,3-33,5 33,9-35 35,4-37 37-39 39,4-41,3 41,7-43,7 44,1-46,1 46,5-48 48,4-50 50,4-52 52,4-53,9

 

BOGNER, FIRE & ICE

PANTS (STANDARD SIZE)

Confection EU 46 48 50 52 54 56 58 60 62 64 66 68
Confection US XS S M L XL XXL 3XL 3XL-4XL 4XL 4XL-5XL 5XL 5XL-6XL
Casual Size 32 34 36 38 40 42 44 46 48 50 52 54
Height in inch 66,1-68,1 67,3-69,3 68,5-70,5 69,7-71,7 70,5-72,4 71,7-73,2 72,8-74 73,6-74,4 73,6-74,4 73,6-74,4 73,6-74,8 73,6-75,2
Waist in inch 30,7-31,9 32,3-33,5 33,9-35 35,4-37 37,4-39 39,4-41,3 41,7-43,7 44,1-46,1 46,5-48 48,4-50 50,4-52 52,4-53,9
Hip in inch 38,2-39,4 39,8-40,9 40,9-42,1 42,5-43,7 44,1-45,3 45,7-46,9 47,2-48,4 48,8-50 50,4-51,6 52-53,1 53,5-54,7 55,1-56,3
Inseam in inch 31,1-31,9 31,1-31,9 31,5-32,3 31,5-32,3 31,9-32,7 31,9-32,7 31,9-32,7 31,9-32,7 31,9-32,7 31,9-32,7 31,9-32,7 31,9-32,7